International Congress

Aachen - Germany, 19 -22 July 2016

For life to go on

50 years of providing emotional support and preventing suicide


The Role of Helplines in Emotional Support and Preventing Suicide: why they work, what are best practices and what is their impact?

Why it is important to create a relationship between the suicidal person and his counterpart. Some psychoanalytic considerations

Pivotal Points In Life, Contacting Suicidal Subjects and Combatting Compassion Fatigue

Influencing factors in counselling on suicidal crises

Understanding the suicidal mind

The story of my suicide


Theme and Program

The theme of the international congress in Aachen reflects the work of more than 25,000 members of our federation, volunteers in 20 countries who are dedicated to helping people in emotional and psychological distress. This European cooperation across national frontiers began almost 50 years ago when, in the year 1967, those committed to telephone counselling in a number of different countries met in Geneva for the purpose of founding the non-profitmaking organisation „International Federation of Telephone Emergency Services“ (IFOTES). This twentieth IFOTES Congress will deal with the two central tasks of media-based support for people in critical emotional situations: helping them to overcome the urge to commit suicide and strengthening their emotional equilibrium

  • 19/07/2016
    Opening congress

  • 20/7/2016
    Why does it help to talk an to be listened to?

  • 21/7/2016
    How should I listen and ask questions?

  •  22/07/2016
    To continue after a dramatic loss



Sponsors & Partnership